Contact Us

Ask a question or provide feedback

General Enquiry

Use this form to ask any questions or provide feedback. Depending on the nature of your question it will affect who contacts you. We are keen to receive all questions and feedback and take every effort to respond as promptly as possible.

If you wish to compliment us or make a complaint, please click on the Compliment Complaint tab above.

(If making or cancelling an appointment you can do this via an online form under Patient Information)
(Please supply a branch - if not sure pick the one nearest to you)
(If you have the invoice number please enter here)
Have you checked out the information on the Digital Solutions web page under Referrer Support?

Contact Details

First and last names
(including area code - if ZED issue must be mobile number)
(Accession found on the report starting with NA)

Maximum file size: 20.48MB

Add an attachment if required

Compliments Complaints

Who from? *
Delivery *
(How was the complaint / compliment given to you?)
(Phone)
(Phone # or email address)
Would you like to be contacted?
Would you like to be contacted?
Would the patient like to be contacted?
Would the referrer like to be contacted?
(Name of Radiologist that did the report if applicable and known)

Your details

First and last names
(including area code)
This should never appear but have left to not delete existing data

Suggestion

(Single line description of suggestion)

Maximum file size: 20.48MB

Add an attachment if required

Patient Survey

Patient Survey

North Coast Radiology Group values your input which will be treated confidentially. Results will be used to help us identify key areas of service improvement.

e.g. Doctor recommended, Google, referrered by friend etc

Please indicate your satisfaction with the following (5 stars being the highest).

(Payment above Medicare rebate amount you were required to pay also known as gap amount)

Maximum file size: 20.48MB

(If yes, please tick box or else untick for no)

Contact details

(First, Surname)

Referrer Survey

Referrer Survey

North Coast Radiology Group values your input which will be treated confidentially. Results will be used to help us identify key areas of service improvement. Please indicate your satisfaction with the following (5 stars being the highest). You can also use this form to ask for a topic you would like covered in our quarterly Newlstter.

Newsletter Topic

(Please send us a topic you would like covered in our quarterly newsletter)

Specific Report

(Accession number starts with NA in the report else put as much information so we can determine which report)

Maximum file size: 20.48MB

General Feedback

Maximum file size: 20.48MB

(If yes, please tick box or else untick for no)

Contact details

(First, Surname)

Book Appointment

Region *
Form completed by
Does patient have any Flu symptoms? *
Any symptons such as fever, cough, sore throat or shortness of breath, tick Yes.
Click here for for first available date and time. Untick if you want a specific date, day of week or preferred time frame as set below. We cannot guarantee a specific date but will do our best.
A copy of this request will be sent to this email address after you hit submit
Please include area code

Type of examination

No exam *
(Doctor or Practitioner asking you to have this examination)

Maximum file size: 10MB

We require a copy of your MRI referral to make an appointment. It can be a PDF or JPG image.

Maximum file size: 10MB

If you have a copy of your referral you can upload here. It can be a PDF or JPG image.
Request Detail or Clinical History if not emailing referral form (email address to send referral to will be sent to you)

Change Appointment

Your Details

First
Last
(incl area code)

Careers

As a North Coast Radiology Group employee you’ll discover the benefits of a rewarding career and the opportunity to be part of a leading team providing exceptional care and trusted support to patients and referrers across Australia. Click Here are the current opportunities available.

 

Ballina staff

NCR & CVI Head Office

PO Box 1115
Lismore NSW 2480

Ph: 1300 669 729

Branches

If you need to contact a branch directly by email, phone or fax, click on a branch listed below.

Ballina
BMD, Branches, CT, Interventions, Mammo, MRI, NCR, OPG, X-Ray
Byron Bay
Branches, CT, Interventions, Locations, NCR, OPG, Ultrasound, X-Ray
Casino
Branches, CT, Locations, NCR, OPG, Ultrasound, X-Ray
Goonellabah
Branches, CT, Goonellabah, Locations, NCR, Ultrasound, X-Ray
Grafton
BMD, Branches, CT, CVI, DXA Body Composition, Interventions, Locations, Mammo, MRI, OPG, Screening, Ultrasound, X-Ray